TongDa Auto Service

We put the car in the repair shop on Monday, and then they replied to me at 6:00 pm on Friday to tell me what parts needed to be replaced. Otherwise, I would not get the parts on Monday. We mentioned that the price was too high, which may have caused dissatisfaction. But when I wanted to confirm the price, he asked me if there was any book I didn't understand to look up the dictionary. There …

PSA: TO EVERYONE LOOKING FOR A REPUTABLE Auto Repair and Body shop (who doesn’t know anything about cars like myself) I have been going to Tom & Jocelyn for help over the past seven years, and can tell you that they are the best in Columbus for their character and integrity in what can be a some what shady industry. I don’t know anything about cars, but I’ve needed a: -Replacement Hood -Fron…

Very poor customer service and not knowledgeable. Lady did not understand anything about car parts. PLENTY OF PLACES IN CLINTONVILLE that are much better options. They can't even give you a ballpark estimate on something because they have no clue what they are doing . I had called multiple other places and they were able to understand within seconds. Absolutely embarassing establishment .

I never take my car ANYWHERE ELSE for service. Jocelyn and her family always take care of us, are honest about their work, and clear about what needs to be fixed. We recently found a nick in our tire (not originally from Tongda) on Christmas Eve. I called Christmas Day, and they had us in by the morning of the 26th. While they didn't have a tire our size in stock right then, they called aroun…

Very poor experience with customer service and store owner of this auto shop. I've asked for estimate and inspection for my car. Then I was charged for unauthorized work done to my car that I ended up was forced to pay otherwise I can't get my car back. I've tried to talked to the mechanic and was denied by the store owner. Don't recommend if you want a smooth experience.