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5 Star Automotive

★★★★★ 4.8 / 5 · 86 reviews

📍 820 W Broad St, Columbus, OH 43222, United States

Directions 📞 (614) 224-2500 Website

Opening Hours

What the reviews on file say

Of the 5 reviews on file, 5 with 5 stars.

So thankful I choose 5 star for my auto body repair.

Services

Website on file

The website stored for this shop is on 5starautomotivecolumbus.com. It is the only listing in this directory on that site.

Reviews

★★★★★ Amy Jackson Aug 01, 2025

So thankful I choose 5 star for my auto body repair. First of all, loaning me a vehicle while my repairs were being done, was an absolute blessing. The staff was efficiant, polite and professional. They updated me frequently about my auto needs and expectations. I recommend them 100%, they treated me like a valued customer through the whole process, unlike my Auto insurance company! Love these guys... When my vehicle was complete, they delivered it to me!!

★★★★★ Kob Jun 17, 2025

Did well over amazing job couldn’t be any more pleased five star customer service as well!!!! I definitely recommend!

★★★★★ Sade' Griffin Jun 10, 2025

I was in a terrible accident and my car was totaled thank god for 5star auto. They reached out promptly after the accident they met me where it was convenient provided a loaner car even stayed after hours to make sure I had the car to be mobile during my waiting period. Communication was great and was able to accommodate me needing the vehicle a few more days due to a clerical hiccup with the insurance. I love them And they have definitely made this difficult time much more palatable.

★★★★★ Hannah Mitchell Apr 11, 2025

I was in a hit and run collision to no fault of my own. Out of all the calls I had received that day I’m glad 5 star automotive was one of them. We all knew my car would be total loss, they still helped me with a rental the same day. Worked with me through the whole process. I would definitely recommend them to anyone! Very friendly and professional staff!

★★★★★ Brittney Carpenter Feb 11, 2025

Out of all the calls I got about my hit and run accident in November I am beyond grateful that I chose to answer this one! From giving me a rental while my car was being fixed to providing me with another rental after I was struck by a deer in their car to keeping in constant communication and explaining every step of the way to me and ending with loaning me a car over night while we dealt with a problem with the insurance payment this company didn’t treat me like a price tag not once!! I was treated with compassion, care, respect and understanding at all times!! I would absolutely recommend them to anyone I know and will hopefully not need their service for another wreck but if it comes dow…

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