Toyota Direct - Service Department

Wish I could put zero stars. I will be returning to oil changes at vavoline after I used my two free oil changes! At least I know that vavoline actually does full service oil changes! I came in today for an oil change and wanted to see if my wheel bearings are going bad on the car I bought a few months ago.. it’s almost $200 to just LOOK at the car and if I only wanted them to check the brake mm i…

Had to put one because 0 wasn't an option. I have been in four times in less than a month and have had the worst service. Showed up and had a part ordered so I showed up the next day and the response "the part we ordered for your car we just put on another car 15 minutes ago" leading me to go back the following day. Left with a screw in my tire, so needed to patch that (somewhere el…

I don’t put 0 because is not option DO NOT VISIT THE SERVICE DEPARTMENT AS WELL AS THE DEALERSHIP. They almost destroyed my car and they treated me badly, even though I used to take my car there every six months. They overcharged me and severely damaged my car, therefore, I will never take my car to that place again. I bought my car at the Toyota dealership and I paid them thousands of dollars f…

Took my daughters Ford Focus there since I purchased it from them with an extended warranty. The check engine light was on, they told me the tech googles it and it was a common recall for a Focus. Took it to Ford and found out there was no a five recall on my daughters car AND they cleared the check engine light. Ford said since they did that even if it was a legit recall with no codes given they …

I will never come back here again. They lie about service that is NOT required. 40 years around auto racing, and other than when replacing pads, or a master cylinder, I have NEVER heard of brake fluid having to be flushed and replaced every 30,000 miles. I'm checking Toyota recommended service online as I write this, and two of the exorbitant charges for this service are NOT listed. I may…