Advance Auto Parts
📍 5280 W Broad St, Columbus, OH 43228, United States
Opening Hours
- Sunday9:00 AM – 8:00 PM
- Monday8:00 AM – 9:00 PM
- Tuesday8:00 AM – 9:00 PM
- Wednesday8:00 AM – 9:00 PM
- Thursday8:00 AM – 9:00 PM
- Friday8:00 AM – 9:00 PM
- Saturday8:00 AM – 9:00 PM
What the reviews on file say
Of the 5 reviews on file, 4 with 5 stars, 1 with 1 star.
Have always had great customer service at this location.
The Manager Bill ,(who refused to give a last name) is a lier and thief, told me I could exchange something that has a lifetime warranty, then wanted to argue about it, when i returned to exchange the item.
Services
Website on file
The website stored for this shop is on stores.advanceautoparts.com. This directory has 49 listings on that site.
Other listings on stores.advanceautoparts.com in Columbus:
- Advance Auto Parts — 2825 Silver Dr
- Advance Auto Parts — 1149 S Hamilton Rd
- Advance Auto Parts — 3612 W Broad St
- Advance Auto Parts — 1354 Harrisburg Pike
- Advance Auto Parts — 1097 Cleveland Ave
- Advance Auto Parts — 3535 E Broad St
Reviews
Have always had great customer service at this location.
Mangers and staff are great use to dealing with Autozone but Advance has better service and parts are always available
The Manager Bill ,(who refused to give a last name) is a lier and thief, told me I could exchange something that has a lifetime warranty, then wanted to argue about it, when i returned to exchange the item. After leaving and driving to another location, I called him back to let him know the other store honored the exchange(as it had a lifetime warranty). Manager Bill hung up on me ,mind you I exchange my brake pads at that location several times in past when they need replaced,I've never had a problem. This "Manager" has no business working at Advance Auto if he doesn't know basic policies.
Great customer service! I was glad Billy was there to help me install my battery, that honestly made my day. I appreciate the integrity
I bought a warranty for windshield wiper blades back in August at this location, and when I went to return my old wipers they could not find a record of it. Crystal was amazing and worked with me to accommodate the warranty that I had previously paid for. AMAZING customer service and I will definitely be purchasing all of my wiper blades from here moving forward.
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