Firestone Complete Auto Care

I'm sick of this shop. I've had my vehicles aligned here and every time my vehicles pulls to the right when I get it back. I brought a newer camaro with low miles to have 4 tires put on. They called and said the alignment was out. The car showed no signs with tire wear after 60,000 miles on the tires and there was no pulling to one side. It drove straight going down the road!!! I agreed to have it done and when I picked it up, it pulled to the right. Took it back in to have realigned, and it still pulled! I'm in the shop now after testing driving it to have to realigned again. 2 months ago my honda took 3 alignments in a row in the same day for them to finally get it right.…

Best Firestone experience! Rusty, Jennifer and John were great to work with and helped us decide the best tires for the best value! I would highly recommend this Firestone!

I dont expect all work to be done in a matter of seconds, but when I schedule an appointment for noon, I expect for the car to at least be in the garage by 12:15! Between this and the online scheduler scheduling me an appointment for three hours after they closed for the evening last week, I wouldn't give this company a penny of my money or a second of my time! *EDIT - 7/13* The very clearly AI-Generated response, which seems more appropriate for a glowing 5-star review rather than someone with a complaint only solidifies why they got the review they got from me. Don't bother with this place!

I’ve had work done several times at this location and am very pleased with the results and the staff. It is always a pleasure working with Rusty and Jennifer to get my car fixed. I hit something in the road which caused a flat tire, and Jennifer got me in, same day work with new tires, done well within two hours. The technician working on my vehicle did very nice work. I was so stressed it would take forever to get my tires replaced and this Firestone made it painless. I would recommend taking your car here when you have car troubles.

The professionalism and compassion of the team at this store is excellent. I was in a tough situation with a flat tire (snd out of town) and while I didn’t end up actually at this store (our car apparently needed a rather difficult to get tire since its foreign and we ended up at the dealership so it was no fault of this store) their dedication to trying to assist me and their follow through on communication was much appreciated.